Shipping info

Shipping and Returns

At jewlloy, we want to ensure a seamless shopping experience for our customers. Here's important information regarding our shipping and return policies:

Free Shipping: We offer free shipping on orders over $79. This allows you to enjoy our products without any additional shipping charges. For orders below $79, shipping costs will be calculated based on the destination and will be displayed during the checkout process.

Processing Time: After placing your order, we require a processing time of typically 3-5 business days. During this period, we carefully prepare and package your items to ensure they are delivered in perfect condition. Please note that processing time does not include shipping time.

Shipping Time: Once your order is ready, the shipping time will depend on the chosen shipping method. Typically, it takes 7-10 business days for your package to reach its destination.

Return Policy: We have a 14-day return policy, which means you have 14 days from the date of receiving your item to request a return. If you decide that your purchase is not suitable or doesn't meet your expectations, you can initiate a return within this timeframe. Please visit our Returns & Exchanges page for complete details on the return process, including eligibility criteria and steps to follow.

We aim to provide a hassle-free return experience and ensure your satisfaction with our products. Should you have any questions or require assistance regarding returns or exchanges, our dedicated customer support team is available to help.

For more information, please refer to our Shipping Info and Returns & Exchanges pages on our website. We continuously strive to improve our services and appreciate your feedback to enhance your shopping experience.